Privacy Policy
Last updated: January 2026
1. Information We Collect
We collect information you provide directly to us, including your name, email address, phone number, physical address, payment information, and preferences related to our cleaning services.
2. How We Use Your Information
We use your information to provide, maintain, and improve our services, process bookings and payments, send you service updates and marketing communications (with your consent), and ensure the safety and security of our platform.
3. Information Sharing
We share your information with service providers who need access to perform services on our behalf, such as payment processors and cleaning professionals assigned to your booking. We do not sell your personal information.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
5. Your Rights
You have the right to access, correct, or delete your personal information. You may also opt out of marketing communications at any time. Contact us at privacy@getotto.com.au to exercise these rights.
6. Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@getotto.com.au